Shipping policy
After placing your order, please allow 1-3 business days for processing during the regular season and up to 10 business days during the holiday season or major sale events.
DISCLAIMER: Rush Shipping does not include the time it takes to process.
Most items ship from our facilities within 1-3 business days of your order being placed. Unless otherwise stated in the product description or on the top of the web page.
If it has been over a week, and you still haven't received a shipment notification, the item you ordered may have been a pre-order. Pre-orders take anywhere from 10 to 15 business days to ship. If your unsure if you ordered a pre-order item, and would like to know where your order is, don't hesitate to reach out to our customer support team at dkingyhwh@gmail.com
If you put in the wrong address, please notify us immediately!
- There is a small window of changing an address on an order.
- If you contact us via email with your order # (5 digits), we might be able to catch it while it is still processing and before it has shipped.
- NOTE: We can’t guarantee we can catch the order in time to change the address, but will do our best. Once it has shipped, we cannot change the address. Address errors are the liability of the customer.
International Orders — We Ship Worldwide!
D-KING now ships worldwide. Shipping rates shown at checkout: United States $5.95 standard, Canada $16.95 flat rate, and $24.95 flat rate for all other international destinations (Europe rates are calculated at checkout). International delivery typically takes 7–21 business days depending on the destination and customs processing.
For orders shipped outside the United States, import duties, taxes, and customs fees are not included in the item price or shipping charges. These charges are the responsibility of the buyer and are usually collected by your local postal service or customs office when your order is delivered. D-KING is not responsible for delays caused by customs processing.